Frequently Asked Questions
Below is a list of frequently asked questions. If you can't see any information to help you in your unique situation,
please head over to our contact us page and deliver us an enquiry where we will help you put a solution to the problem!

For the best fit, with your body facing away from the wall, place your heel up against the wall, and proceed to measure the length of your foot to the end of your big toe.
This measurement can used to select the closest fitting size in our size guide seen below.
US6 / 24.5cm
US7 / 25.25cm
US8 / 26cm
US9 / 27cm
US10 / 28cm
US11 / 28.5cm
US12 / 29.5cm
Please keep in mind that Cricket Shoes should be ever so slightly on the larger size to allow for the natural spread of your toes and foot to disperse the stresses placed on the foot and lower limbs experienced in Cricket.
We accept returns within 30 days of receiving the goods. Australian customers, receive free return shipping, please contact us to begin returns process. Once we have accepted the return you will receive a conformation email and will be able to download a return shipping label.
For anymore questions around Returns please contact us and we can happily help you!
We do offer sponsorships, there is no formal application process as we are not actively looking to bring on new players to represent the brand currently, however we are always happy to consider athletes that would like to join Idoneus.
Free shipping - Any orders over $150.00.
$20.00 Flat rate Shipping - Under $150.
Free Shipping for members - Simply click the free shipping tag on the left of the screen and sign up as a member to receive a free shipping and hassle free returns code. Please enter the code at checkout once signed up.